Module Highlights: Nonconforming Materials
The Nonconforming
Materials (NCM) module from Grand Avenue Software automates and
streamlines the steps involved in identifying, tagging, quarantining,
dispositioning, tracking and trending material moving through the
organization that does not meet the appropriate specifications. This
single solution addresses nonconformances across your material flow
including suppliers, receiving inspection, all stages of work in process,
the various materials stores, and field locations.
Data is gathered in
an easy-to-use, easy-to-enter environment. This information flows
through a compliant NCM process to ensure that the necessary approvals
and reviews are provided. As this happens, data about nonconformances
such as location, quantity, reason for nonconformance and disposition are
transformed into valuable business intelligence.
Real time status is
constantly available profiling individual nonconformances, nonconformance
trouble spots, potential supplier issues and NCM trends. This
intelligence leads to quicker identifications of problems, better focus
on the most detrimental offenses and a significant reduction in the
overall cost of nonconformances for your organization.

Screen Capture: Nonconforming Materials
The screen capture
of the NCM application shows a nonconformance report being created and
submitted into the system. The upper section under the heading
Nonconforming Materials shows three distinct line items entered on
this particular report. These three line items represent different
samples of the part that have been found to be nonconforming at three
different locations of work-in-process (frame build, final test, and
packaging).
The lower table in
the screen capture under the heading Disposition Input Tasks
highlights functionality to help determine the appropriate disposition
for nonconforming materials. In some cases, input is needed from a
variety of people to determine the proper disposition for materials. The
software supports the gathering of input from a variety of sources in a
collaborative manner. This results in efficient disposition of material
and effective sign-offs by material review boards (MRB).
The Nonconforming Materials functionality available out-of-the-box from Grand Avenue Software
includes:
- Web-based submission of
NCM reports
- Integrated MRB
collaboration, review and approval
- Integrated containment
tracking and tagging of materials
- Workflow-driven due dates
and reminders based on the overall schedule
- Flexible search of NCM
reports
- Customer-defined failure
codes
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- Track and manage internal
and supplier nonconformances
- Configurable disposition
codes, product locations and MRB members
- Detailed records of
quantities accepted/rejected after disposition
- Tight integration with
CAPA
- Charting, reporting and
trending
- Applicable throughout
entire product
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